Microsoft announced on Wednesday that it had resolved a networking outage that caused its cloud platform Azure, as well as services like Teams and Outlook, to go down globally. The outage impacted services in Americas, Europe, Asia Pacific, Middle East, and Africa, but services in China and the platform for governments were not affected.
The recovery was due to a full recovery of the Microsoft Wide Area Network (WAN), and Microsoft said most customers should have seen services resume by late morning. The outage of Azure, which has 15 million corporate customers and over 500 million active users, could have a domino effect, as almost all of the world’s largest companies use the platform.
While Microsoft did not disclose the number of users affected, data from outage tracking website Downdetector showed thousands of incidents across continents. The outage caused issues in exchanging messages, joining calls, or using any features of the Teams application.